Returns & Exchanges
At Grundens, we stand behind the quality of our gear and want to ensure you are completely satisfied with your purchase. If your gear isn't the right fit for your adventures, we offer a straightforward return process within 30 days of purchase.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid shipping label provided through the portal to ensure easy tracking and processing.
Package the Gear
Place the items in their original packaging with all tags attached, ensuring the gear is in new, unused condition before sealing the box.
Drop Off and Refund
Drop your package at the designated carrier location; once our warehouse receives and inspects the items, your refund will be issued to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing